Over the past two days, I've been discussing the details of ChengrongEra manual-wash whole house water filter system with a client. It turns out that many points we regard as simple and not worth elaborating on are actually the blind spots customers are most eager to clarify.
This client needs to purchase a batch of whole house filtration systems for a pipeline renovation project in old residential areas and has extremely high requirements for filter quality. After being dissatisfied with several water purifer suppliers, they finally found Chengrong Factory and reached out to me.
I originally thought we had explained the water filter details clearly enough, but during the communication, I realized that many key details hadn't been properly conveyed, simply because customers had no prior knowledge of them.
It wasn't until the client fully understood the product functions and structure design through our communication that the customer truly recognized the scientific design of ChengrongEra 0.1μm pipeline ultra-filtration water filters. Therefore, I took some time today to create a few simple schematic diagrams. By the way, I also wanna share the key information from these days' communications content with everyone here for reference and personal documentation.
Customer: The whole house ultra-filtration water purification system from ChengrongEra is by far the most sophisticatedly designed one I’ve ever seen, with exceptional compatibility.
Customer: I truly don’t mean to put down other brands, but after talking with you, all the other ultrafiltration pre-filters on the market just seem to fall short.
Me: The reason Chengrong factory ranks among the top 3 in the pipeline ultrafiltration industry is that besides prioritizing customer experience, we attach particular importance to the advancement of craftsmanship and technology. We dedicate 99% of our efforts to doing things better. As a grassroots entrepreneur without abundant resources or connections, I’ve always believed that if we just strive to outperform others by a little bit, our chances of success will increase significantly. Thus, the entire Chengrong factory only knows how to focus on our work, especially on the details that are invisible to customers.
On the contrary, we know little about marketing. This is the exact opposite of many of our peers, who excel at marketing but lack technical prowess.
Customer: Although I haven’t seen your products in person, only pictures and videos, I can tell during the conversation that you are a team that truly delivers.
Me: Yes, we only know how to get things done right. Actually, ever since my first day at work, I’ve held the belief that as long as we conduct business with a conscience and make a living with our skills, we will live a fulfilling life. Acting with a conscience brings peace of mind, and peace of mind is the essence of happiness. Earning a living through our capabilities means we don’t have to live in constant anxiety, relying entirely on others.
Not long ago, a customer visited our factory and commented, “Chengrong Factory has barely any online presence, but seeing it in person, I was amazed by how well you’ve done.” In fact, we haven’t accomplished any extraordinary feats; we’ve just tried our best to do what we’re supposed to do, solving problems as they arise. However, through such simple yet consistent efforts day in and day out, we’ve unknowingly surpassed many competitors who were once ahead of us.
We actually launched the ChengrongEra brand last year, but why am I not in a hurry to push sales?
Because I want to perfect every single detail. Even though these details and our efforts are hidden from customers’ eyes, they will definitely translate into a superior user experience. I hope to deliver truly high-quality products to every customer who trusts and supports ChengrongEra.
This is the original aspiration behind my brand, and it’s what I truly want to achieve.
Chengrong Ultrafiltration, Zero Worries Guaranteed for Customers
10-Year Rust-Free
10-Year Leak-Proof
10-Year After-Sales Service
Chengrong Times Water Purifiers, Never Compromise on Quality
